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How to Order On-line

MyCamera.com wants to make on-line ordering easy and convenient. We have implemented various search engines to browse our catalog index and peruse our products. You can make your searches limited or extensive, depending on your shopping needs. Once you've decided on an item, follow the simple steps below to order that item.

1. First, find the item you want. You'll find a table near the bottom of the specific product page. This table shows what color and sizes are currently available. Check the appropriate circle found in the "ORDER" column to select the item. Currently, only one item can be selected at a time. You can adjust the quantity desired of a specific item once it has been placed in your "SHOPPING CART."

2. Once you've selected a color and or size, click the "ADD TO CART" button. This adds the item to your current order. You will then be taken to an order summary screen that will list all items you currently have on order. Make sure your order information is correct. If you desire to order more than one of a particular item, change the quantity display then press the "UPDATE" button. This "UPDATE" button will recalculate your order subtotal. You may also remove items from your shopping cart at this point using the "REMOVE" button.

3. If you wish to shop more, simply click the "BACK" button on your browser and you will be returned to the product page. Click on the "CATALOG" button near the bottom of the page to return to the main index. Click on the "PRIVIOUS" button near the bottom of the page to return to the product page you just left. Click on the "SECTION" button near the bottom of the page to return to the products section.

4. Checkout: When you are finished shopping and wish to finalize a pending order, click the "SECURE CHECKOUT" button. If you are not already viewing your order summary, you will be brought to this page to verify that your order is correct.

5. If everything looks OK, click the "SECURE CHECKOUT" button again. This will bring you to our billing and shipping page.

6. If you are a registered customer with a password, simply "login" to automatically prompt your personal information. If you are not registered, please fill out the electronic order form with your information.

7. Shipping: Choose a shipping method.

8. If needed supply us with an alternate shipping address.

9. Verify that all information is correct, and click the "CONTINUE" button.

10. The next screen will display your order data and allow you to enter your credit card number. Verify that all information is correct, enter your credit card number and press the "FINISH ORDER" button.

11. Upon successful completion of the ordering process, you will be issued a receipt containing your order number. Please keep a record of this number.

12. We will confirm your order via email and also drop you a note when your order ships.

Questions:
Call toll free at 1-877-MYCAM99 (1-877-692-2699)   Monday through Friday 8 am to 5 pm MST

Fax toll free at: 303-415-9721

Or write to us at:
MyCamera.com
2500 Pearl Street
Boulder, CO  80302
Attention: Customer Service

Or email us at:
orders@mycamera.com


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